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Privacy Policy

This Privacy Policy describes how fnvmegamart.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit our Site, we gather specific details about your device, your interactions with the Site, and information required to complete your purchases. Additionally, we may collect further information if you reach out to us for customer support. In this Privacy Policy, we define any data that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more details on what Personal Information we collect and the reasons for it.

Device information

Examples of Personal Information we collect include: the version of your web browser, your IP address, time zone, cookie information, the sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: We collect this information to ensure the Site loads accurately for you, to perform analytics on Site usage, and to optimize our Site’s performance and user experience.

Source of collection: This information is automatically gathered when you access our Site using technologies such as cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: We may share this information with our service processor, Shopify, to help us manage and improve the Site’s functionality and efficiency

Order information

Examples of Personal Information we collect include your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.

Purpose of collection: We gather this information to provide you with products or services, fulfill our contractual obligations, process your payment details, arrange shipping, and send you invoices and order confirmations. Additionally, we use this information to communicate with you, screen for potential risks or fraud, and, in accordance with your preferences, provide you with information or advertising related to our products or services.

Source of collection: This information is collected directly from you.

Disclosure for business purposes: This information is shared with our processor, Shopify.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can learn more about how Shopify handles your Personal Information by visiting: Shopify Privacy Policy.
  • We may disclose your Personal Information to comply with legal obligations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Behavioural Advertising

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For example:

  • We use Google Analytics to gain insights into how our customers interact with the Site. You can learn more about how Google handles your Personal Information here: Google Privacy Policy. To opt out of Google Analytics, visit: Google Analytics Opt-out.
  • We share details about your Site usage, purchases, and interactions with our ads on other websites with our advertising partners. This information may be shared directly with our advertising partners or collected through cookies and similar technologies, subject to your consent depending on your location.

Using Personal Information

We use your Personal Information to deliver our services to you, which includes offering products for sale, processing payments, fulfilling and shipping your orders, and keeping you informed about new products, services, and offers.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion. For more details on your right to erasure, please refer to the ‘Your Rights’ section below.

Cookies

A cookie is a small piece of data downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login details and region selection). This means you don’t have to re-enter this information each time you visit or navigate through the site. Additionally, cookies provide insights into how people use the website, such as whether they are first-time or frequent visitors.

Do Not Track

Please be aware that, due to the lack of a standardized industry approach to responding to “Do Not Track” signals, we do not modify our data collection and usage practices when we receive such a signal from your browser.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request its deletion.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us via email at support@fnvmegamart.com or by mail at:

Shop-17, S/F, Malik Buildcon Plaza 2, Pocket 5, Sector 12 Dwarka, New Delhi, Delhi 110075

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CONTACT US

+91 8448707699

support@fnvmegamart.com

Address :- D-311, bindapur New Delhi -110059.

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